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Delivery & Returns

Shipping

Junona uses National Post Service shipping carrier for each shipping option to ensure you receive your order in the proper conditiion. All orders are typically processed within 2 business day of order confirmation, once billing and credit information have been authorized and verified by our credit cart processorts (PayPal). Please provide complete billing and shipping information to avoid a possible delay in the delivery of your package. 

Europe

7-9 days

North America

10-25 days

Australia

10-25 days

Asia

15-18 days

 
The shipping charge is a flat rate- 25 euros for all orders within Europe and all international orders. For express delivery - 50 euros. The shipping is made via national post service and delivery time can take from 7 to 28 business days! For reference, please see the above table. Every shipping is registered, so tracking number is supplied with each shipping.

 PLEASE NOTE: International customers are responsible for any additional taxes and duties. Junona is not and will not be responsible for *any* fees charged by customs. Please contact your local customs office for any questions regarding additional fees before placing your order with junonastore.com   


Returns & Replacements

All refunds of the item sale price will be credited to the same credit card or paypal account used for the original purchase.

The refund will be issued as soon as we receive your return and decide that it is in PERFECT condition. We do not issue refunds before we receive the item back to our address.

Once again returns in less then perfect condition will not be accepted. Such items will be sent back to the customer's address and will NOT be refunded.

You can return the item within 14 days of receipt. Delivery charges are not refundable.

Please allow 1-2 weeks from the date we receive your return for your account to be credited. It could take 1-2 billing cycles for the credit to appear on your credit card statement.

Other claims

By purchasing from our online store you (the customer/client) also agree that:

 Due to the instability of the EURO and its constantly changing course we reserve its rights to change the price of any product at any time. We also reserve our rights to change the price of an already purchased item(s) before we ship it/them to the end customer. If we decide that the real price of the item is different from the price the customer already paid for a given bag(s) we reserve and have the full rights to request more money from the client before we proceed with the item shipping.

We are trying to keep our reputation and find our place in the global constantly changing marked. We DO NOT DO any kind of false advertising. If we change the price of a given item it is because its price is really different or we made a mistake in our billing system. It is not a BoutiqueLine Int. practice to ask our clients for more momney just like that. If it happens (this is really really rare) it is because the price of the bag(s) is TOTALLY different or a mistake in the system has been made. By purchasing from us you agree that you will not take legal actions against Junona because of that. Moreover if you do not want to pay the difference in the price the full amount you have initailly paid for your item(s) will be refunded to your account.



Payment, Pricing & Promotions

Which payment types do you accept? 
 We accept Visa, MasterCard and Paypal.